We are committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in connection with the services we provide as a shipping company. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
1. Information We Collect: We may collect the following types of personal information: – Contact Information: Name, address, email address, phone number, and other contact details. – Shipment Details: Information related to the shipments you send or receive through our services, including sender and recipient addresses, package dimensions, weight, and tracking numbers. – Billing Information: Credit card details, billing address, and payment history. – User Account Information: Username, password, and other information necessary for accessing and managing your account. – Communication Information: Records of your correspondence with us, including emails, chat logs, and customer support interactions. – Website Usage Information: Information about your interactions with our website, such as IP addresses, browser type, referring/exit pages, and the pages you visit.
2. How We Use Your Information: We may use your personal information for the following purposes: – Provide and improve our shipping services. – Process and fulfill your shipments and orders. – Communicate with you regarding your shipments, account updates, and customer support. – Manage payments and billing. – Send you promotional offers, newsletters, or other marketing communications (with your consent). – Analyze and enhance our website’s performance and functionality. – Comply with legal obligations and enforce our terms of service.
3. How We Disclose Your Information: We may disclose your personal information to third parties in the following circumstances: – Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as shipping carriers, payment processors, and IT service providers. – Legal Compliance: We may disclose your information when required by law, regulation, legal process, or government request. – Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the relevant third party involved. – Consent: We may share your information with third parties if you provide us with explicit consent to do so.
4. Data Security: We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of data transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Your Rights: You have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. To exercise these rights, please contact us using the information provided in Section 8.
7. Children’s Privacy: Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.
8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at
